The importance of protecting personal information cannot be understated, especially in a world where data breaches are on the rise. In Australia alone, the Office of the Australian Information Commissioner (OAIC) reported that there were 497 data breaches reported in the last quarter of 2022, a 26% increase from the previous quarter. These breaches resulted…
Preparing for a Certification Audit can be a daunting process for many businesses, regardless of their size or industry. Achieving Certification is a valuable way to demonstrate your commitment to quality management, customer satisfaction, and continual improvement in a number of disciplines. However, to go through the Certification Audits successfully, your organisation needs to effectively…
Occupational Health and Safety (OH&S) is a critical aspect of any organisation’s operations. Yet, shockingly, 2.78 million workers die every year due to work-related accidents or illnesses, according to the International Labour Organisation (ILO). In addition to this, the ILO estimates that there are around 317 million non-fatal work-related accidents and illnesses annually, with many…
If you’re considering getting certified to one or more ISO Management System Standards, you might have heard that “it’s too costly” or, after some brief research, jumped to the conclusion that “it’s not for your business size and industry”. As a complex topic, achieving and maintaining Certification to an ISO Management System Standard is surrounded…
Continual improvement is a cornerstone of all businesses that enjoy long-term success and consistent sustainable growth. Regardless of the industry, businesses that do not explore ways to constantly improve their operations risk facing inefficiencies, noncompliance and financial loss, hindering future growth. The key to continual improvement involves a willingness to review policies, practices, and processes…
A decade ago, donating to charity would seem enough for a company to check the “sustainability box”. Nowadays, it has become a much more complex initiative, with businesses facing increasing pressure and expectation to integrate environmental and social best practices into their operations. This movement is urged not only by alarming environmental devastation rates, but…
If you’re just starting your journey to achieve Certification to an ISO Management System Standard, you may be confused with where to start and how to approach this project. You may have employees who can develop your Management System, or you might realise that you need to engage a Management System Consultant to assist with…
Every five years each ISO Standard goes through a review cycle in order to ensure they continue to reflect current industry best practices, or to determine if they require an update. For Information Security related standards, this has been especially important, so they’re kept up to date with the constantly evolving cyber threat landscape in…
Suppose you’re looking to get your business certified to multiple ISO Management System Standards. Or, your business is already certified to one Standard, and you want to achieve certification to more ISO Management System Standards. Chances are you’ve seen the term Integrated Management System during your research – and if you haven’t, you’ll definitely put…
Whether you’re just getting started with your Certification journey, or are already familiar with ISO Management System Standards, it can be easy to get confused amongst the many technical terminologies and acronyms used during the implementation and certification process. To help you navigate this sometimes intricate glossary, this blog covers the frequently asked questions we…
Regardless of the ISO Management System Standard you’re implementing in your organisation, choosing the right Certification Body that will audit and certify your business is crucial to avoid future issues, and to make the most out of this process. A Certification Body, technically known as a Conformity Assessment Body (CAB), is an organisation accredited to…
In September 2015, the United Nations (UN) set an ambitious 15-year plan to address some of the most critical issues faced by the world. The Sustainable Development Goals (SDGs) are an action plan to enhance peace and prosperity, eradicate poverty, hunger and inequality, and ultimately protect the planet by 2030. The plan is globally recognised…
Australians are living in the best labour market in 50 years, as suggested by Philip Lowe, governor of the Reserve Bank. According to the Financial Review, by the end of 2021 there were 13,242,000 Australians in paid work, with a record 366,100 jobs added in November alone. Since February this year, 2,000 new jobs were…
The storms and floods that hit New South Wales and Queensland in the first few months of 2022 resulted in ruined homes, businesses that were literally sunken and a clean-up bill expected to top $240 million in NSW alone, according to the Insurance Council of Australia. There’s no question we’re living in unprecedented weather conditions….
On 25 October 2022, a new version of ISO 27001 was published – ISO/IEC 27001:2022 Information security, cybersecurity and privacy protection — Information security management systems. Learn more about the standard update in this blog article. ISO Standards generally go through a review cycle every five to seven years. In March 2018, this process was…
Customer satisfaction has become much more than just a KPI – it’s an important, hard-to-copy, competitive advantage. After all, keeping customers happy means you’re not losing them to your competitors; at the same time, your clients may also become brand advocates, helping attract new customers via referrals (the power of word of mouth!). Still, many…
With the fresh air of the New Year comes that enthusiastic urge to set a new list of goals to be achieved over the next 12 months. For many businesses, it’s also an opportunity to solve once and for all recurring operational problems – even better if in time for the End of the Financial…
With restrictions around the Covid-19 pandemic easing in Australia and worldwide, many employers are left wondering if they should implement a vaccine mandate for their workers. Understanding the legality and good practices of doing so for those businesses that aren’t subject to a Public Health Order (PHO) can be challenging, but this article aims to…
We acknowledge the Dharug people, the Traditional Custodians of the land we live and work on today. We pay our respects and acknowledge their Elders, past, present and emerging.
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